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Buying information

You may:

• choose between many languages (right upper corner on the first transaction page);
• choose among different payment options (credit card, bank transfer, Giropay, PayPal or even a cash-prepayment via your bank);
• choose between many currencies.

What happens after the purchase

Immediately after the payment, MyCommerce (our shop provider) sends an email to you, which contains:
all the download links to the product(s) and/or the license key (depending on the product - see below) and the invoice in the attachment.

Before going to the transaction/payment page following the links above, please make sure that you do not use firewall settings, SPAM filters, or whatever means which could block the emails coming from ShareIt/MyCommerce, or any emails containing download links (otherwise keep checking your SPAM filter). It´s also a good idea to whitelist the domain "MyCommerce.com".

After the approval of the transaction/payment, it takes usually seconds, or no more than a few minutes to get the download link via email. (In some rare cases it can take longer time). In case of any problems with the mail delivery or payments, please contact MyCommerce as explained on our Contact page.

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How much will I ultimately pay?

Strings

Solo, Chamber & Ensemble Strings v.2.0.2b

EUR 299.00 (+ VAT if applicable)

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Brass

The Trumpet 3

EUR 119.00 (+ VAT if applicable)

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The Trombone 3

EUR 119.00 (+ VAT if applicable)

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French Horn & Tuba 3

EUR 119.00 (+ VAT if applicable)

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Bundles

Samplemodeling Brass (Trumpet 3, Trombone 3, French Horn & Tuba 3)

EUR 299.00 (+ VAT if applicable)

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Solo Strings

Solo Strings v.2.03

EUR 199.00 (+ VAT if applicable)

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Violin Solo v.2.03

EUR 99.00 (+ VAT if applicable)

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Viola Solo v.2.03

EUR 99.00 (+ VAT if applicable)

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Cello Solo v.2.03

EUR 99.00 (+ VAT if applicable)

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Double Bass Solo v.2.03

EUR 99.00 (+ VAT if applicable)

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Important notes

If you prefer to pay in US Dollars, British Pounds or any currency other than Euro, please consider that various exchange fees will be applied by MyCommerce. For currencies other than USD or GBP, for example, the charge applied by MyCommerce can be as much as 9%. The charges for USD or GBP may still be 3%. Due to the above fees, and to fluctuations of the currency exchange rates, the prices in USD and GBP indicated on our transaction pages will not reflect the price in Euro, and will be usually higher.

Therefore we strongly recommend paying in Euro, if possible. In this case MyCommerce will charge you exactly the price indicated in EUR (which has been stable since its introduction, years ago). Any additional charges will depend solely on your bank or credit card provider. Credit card providers, for example, typically charge from 1% to 2% only. Consult your bank or credit card provider for your actual rate. The fee will be in any case much less than 9% - most likely below 2%.

Please note that the initial price displayed on the order page may include the VAT. Whether you finally have to pay the VAT or not, depends on the country of your residence. Corporate European customers may apply their VAT-ID. The final price to be payed will be displayed on the payment page, before you click on "Buy now" button. Please note that more and more countries and states require the VAT payment. For more information please contact MyCommerce, the transaction provider (see our Contact page for details).

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If you purchase the Brass Bundle or any of the solo strings, you will receive (via email) the license key only, which will allow a direct installation on your PC via Native Access, as explained in the attached Installation Guide. The product content will also remain hosted on the Native Instruments server.

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For single brass instruments, or the Solo, Chamber & Ensemble Strings purchasers only:
If you purchase a solo brass instrument, or the Solo, Chamber & Ensemble Strings, you will receive (via email) the license key and the links to download the product files. You will find more information below and in the downloaded Installation Guide.

Please do not forget to safely backup the downloaded files! Although the download links are valid for one month, (with the Extended Download Option for two years), they do not substitute the backup copy, which is the simplest and cheapest way to protect yourself against any data loss, like hard disk or system crash.

Please note that providing new installers will involve additional charges.

Alternatively, a physical CD/DVD Backup is also available. If you wish to receive it, please activate the Backup-CD option on the transaction page. Plain, unmarked CD(s) or DVD(s) will be created and mailed in a simple paper envelope within 2 days. Please note that the backup CD is a service provided by MyCommerce, the shop provider. The postal delivery may take up to 25 days, depending on the country. The cost of this option (12,5 EUR) does include the postage. The above information are provided for your convenience only. As soon as you enter the MyCommerce pages, you will find the access to all the detailed information in 21 languages.

Another option is the Extended Download (6,99 EUR + VAT, if applicable) which makes your download link available for 2 years.

Important

Please note that you may proceed with the purchase only after accepting the End User License Agreement.

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